Bafflement

There are things in this world I will never understand. Racism, blind hatred, random acts of violence, politics, mullets, and why it takes CVS two hours to fill my prescription. I understand that they are occasionally rather busy, but two hours to fill a birth control prescription? It comes from the manufacturer in a little foil package all ready to go. All they have to do is slap a sticker on it, put it in a little paper bag, and staple it closed. I understand that the automated thing allows an hour for the prescription to be filled. It's computerized and has no way of knowing how busy the pharmacy is, so it automatically allows an hour. That's fine. But in order to use the automated system, you have to have the prescription number, which apparently got thrown out in the last four weeks. So, I ended up speaking with someone in the actual pharmacy. I called at about 5:15 and asked for it to be ready at 6:30, thinking that and hour and 15 minutes should be more than enough time, to which she replied, "Oh, it'll take at least two hours." I just don't understand how a process that should take five minutes, tops, can take two hours. When I finally went, there were no other customers anywhere even near the pharmacy counter. Why, exactly, does it take two hours to put a ready made thing in a paper bag with a pre-printed label? I just don't get it.